Lightpost
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  • Intro to Lightpost
  • Getting Started
    • 🔥Welcome to Lightpost
      • How to Launch Lightpost
      • Directory Data Import
  • Core Concepts
    • 👤Users
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      • Login Methods
      • Account Membership
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      • Family Emails
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      • Group Posts
      • Texting (SMS)
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        • Email Costs
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      • Messaging Policies
        • Communication Use Policy
        • SMS message length limits
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    • 🔐Roles
  • Features
    • Assignments
      • Assignment Details
    • Attendance Tracking
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      • General Attendance Tracking
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  • Member Involvement
    • Volunteers Management
    • Volunteers List
  • FAQs
    • Data Import
    • Email Delivery
    • Emails marked as spam
    • More Info Requested
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On this page
  • GMail
  • Yahoo!
  • Hotmail
  • AOL
  • Outlook (2003 and higher)
  • Apple Mail
  • Verizon
  • Comcast
  • Cox.net
  • AT&T WebMail
  • Thunderbird
  • Norton AntiSpam
  • McAfee
  • Mail.com
  1. FAQs

Email Delivery

GMail

  1. Log into your account and open up the email in your inbox.

  2. Hover over the sender's name and a window will pop up.

  3. Select "Add to Contacts" to save the sender to your Contacts list. You can also safe-list in GMail before opening the email. To do so, hover over the sender's name next to the subject line in the inbox. Click "More" in the pop-up box. Select "Add to senders" to save to your Contacts list.

Yahoo!

Log into your account, hover over the "Settings" icon and click "Settings". In the "Settings" tab, select "Filters" from the left menu and click the button to "Add" a filter. Type a name for your filter in the "Filter name" field. Select "contains" in the "sender" drop-down menu. Type the sender's email address in the "sender" text field. In the "Move to Folder" drop-down menu, select "Inbox". Click the "Save" button in the top bar to save the filter.

Hotmail

In the upper right hand corner of your account, click on the "Settings" icon. From here, click on the option for "Options". While in this section, click on the option for "Safe and blocked senders". Click on "Safe senders". Enter in the sender's email address and click the button to "Add to list".

AOL

In the upper right hand corner of your account, click on "Options". From there, click "Mail Settings". On the "Settings" page, click "Spam Settings". From there, choose "Allow mail only from addresses I specify" on the drop-down menu. Enter in the sender's email address, click the plus button, and click save to save your changes.

Outlook (2003 and higher)

Right-click on the message in your inbox. Select "Junk E-mail" from the menu. Then, click "Add Sender to Safe Senders List".

Apple Mail

Select "Mail" and "Preferences" from the top menu. In the "Preferences" window, click the "Rules" icon. Then, click the "Add Rule" button. In the "Rules" window, type a name for your rule in the "Description" field. Use the following settings: “If any of the following conditions are met: From Contains.”

Type the sender’s email address in the text field beside “Contains.”

Select “Move Message” and “Inbox” from the drop-down menus. Click “Ok” to save the rule.

Verizon

  1. Open your email.

  2. Click "Options".

  3. Click "Block Senders".

  4. Locate the "Safe List".

  5. Enter your contact's domain.

  6. Click "OK".

Comcast

  1. Click "Address Book".

  2. Click "New" and click "New Contact".

  3. Add the sender's email address.

  4. Click "Save".

Cox.net

  1. Open your email.

  2. Click "Preferences".

  3. Under "General Email Preferences", click "Blocked Senders".

  4. Type in the sender's email address in the "Exceptions List".

  5. Click "Add".

  6. Click "Save".

AT&T WebMail

  1. Select "Options".

  2. Select "Filters".

  3. Click "Add Filter".

  4. In the top row labeled "From Header", select "contains" from the drop down menu.

  5. Enter the sender's email address.

  6. Move down to the bottom where there is the option "Move the message to".

  7. Select "Inbox" from the drop down menu.

  8. Select the "Add Filter" button again.

Thunderbird

  1. Check if your sender's email is in your "Junk" folder. Then, right click on the email and select "Mark As Not Junk".

  2. Click "Address Book".

  3. Make sure that the "Personal Address Book" is highlighted.

  4. Click "New Card", the "New Card" window will display.

  5. Under the "Contact" tab, copy your sender's "From" address and paste it into the email dialog box.

  6. Click "Ok".

Norton AntiSpam

  1. Start Norton AntiSpam.

  2. Select "Status & Settings" tab.

  3. Select "Configure" button.

  4. Select "Allowed List" tab.

  5. Select "Add".

  6. Enter the sender's email address.

  7. Select "Ok".

McAfee

  1. Click the "Allow/Deny" menu option in the Control Console.

  2. Enter the sender's email address in the "Add Entrys" field in the "Allow List".

  3. Click "Save".

Mail.com

  1. Open the email.

  2. Click the "Plus" symbol on the sender's email address.

  3. Add the first/last name of the sender.

  4. Click "Ok".

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Last updated 7 months ago