# Family Emails

### ✉️ Family E-mail Addresses

A family email address is an email address added to a user account, that is then marked specifically as a "shared" family email.  An email address marked as a family address will then be shown when viewing any family member in the Admin App, as well as the Member/Mobile App.

Family email addresses have the following **restrictions**:

* You ***cannot*** use a family email to login to Lightpost.
* You ***cannot*** use a family email to receive group email messages.
* You ***cannot*** use a family email to receive other email notifications.
* You ***cannot*** use a family email to set or reset a password for a Lightpost user.

#### Family E-mail Alternatives:

For families that **only** have one email address that is shared among family members, there are still some options for individuals to login their own Lightpost account.

1. **Phone Number Login:** You can use the user's phone number to login.
   * **NOTE:** An Admin currently must set the initial password for a user to login with a phone number.  You cannot yet reset your password using a phone number.
2. **New E-mail:**  Ask a user to create their own email account.
   * Though sometimes seemingly a difficult transition, this can be the most straight-forward and advantageous option, especially for being privacy conscious.
3. **E-mail Variation (NOT RECOMMENDED):** Use (+) or (**.**) to create a variation of an email address. (see note below)
   * Many email providers allow you to use a (+) or (**.**) in such a manner that emails will go to the same address.
     * i.e. `johnsmith@example.com` and `john.smith@example.com` would be different emails in Lightpost, but both work for sending emails to the same account.
   * ***WARNING:*** Using this method can enable sensitive information to be delivered to the wrong person.
     * i.e. If an elder and his wife share an email, an elder may receive messages from Lightpost that are for elders only, but his wife would receive a copy.
     * This method is *not recommended* for any user that could need access to or receive sensitive information.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.lightpost.app/core-concepts/users/family-emails.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
