Login Methods
Lightpost offers 3 different methods of logging in for members: email, username and phone number.
Email
The primary method of login is email. Once an email address is added to a users' account in the Admin, the user can utilize the "Forgot Password" process to reset their password and login.
The "Reset Password" process is available as a link on both the mobile and web applications.
Phone Number
A user can also use their phone number in place of an email address on the login screen.
An admin will first need to set a password on the users' behalf, and securely communicate that password to the user for login.
It is recommended that you communicate the password verbally, and do not write down, email or text a user's password to them.
It is also recommended that a user change their password after they have logged in, in the "My Account" section.
Username
A user can also use a custom username in place of an email address on the login screen.
An admin will first need to set the username and password on the users' behalf, and securely communicate that username and password to the user for login.
It is recommended that you communicate the password verbally, and do not write down, email or text a user's password to them.
It is also recommended that a user change their password after they have logged in, in the "My Account" section.
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